Contact us
We're happy to help with orders, returns, shipping, or any questions about the device.
The fastest way to reach us is by email at help@washkick.com. We aim to reply within one business day.
Phone
You can also reach our customer support team by phone at +1 (302) 555-0100.
Support hours
Monday to Friday, 9:00 AM – 5:00 PM (US Eastern Time), excluding public holidays.
Order support
For questions about an existing order, include your order number. You can also check status, request a cancellation, or start a return on the order tracking page.
Company details
Tuger LLC
8 The Green, Dover, DE 19901, USA
Payments & security
Payments on washkick.com are processed securely by Stripe. Card details are handled by Stripe and are never stored on our servers. All prices are shown and charged in US dollars (USD).
Product care
Always follow your sneaker manufacturer's care guidance and the instructions included with WashKick. If you're unsure whether a particular pair is suitable for machine washing, check the care label first.